Payment Policy
Secure Sockets Layer (128 Bit SSL Security)
velairelondon.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information, including passwords and card details, during your online transactions. All forms on our site are secured with SSL technology so your personal information stays safe and protected.
Payment Terms and Conditions
We accept the following credit and debit cards and payment methods:
- Visa
- Mastercard
- Diners Club
- Discover
- Apple Pay
- Google Pay
- Shop Pay
All prices are listed in GBP (£). Please read our Shipping Policy for more information.
PCI Compliant
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organisations that handle credit and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around cardholder data to reduce card fraud via its exposure.
Your Payment Information
Your full card number is never accessible to us. When your purchase is completed, we are only able to see your billing information, shipping information, order details and the last 4 digits of your card.
This secure mode begins when you initiate your order. You can verify this by looking for a closed lock icon at the top of your web browser. When accessing a secure server, the site address will also show "HTTPS" in your browser.
We do not rent, sell or share your personal information with anyone.
Our Privacy Policy details how your personal information is collected and how it may be used.
Contact Information
Store name: Velaire London
Store Address: 137 Greenwich High Rd, London SE10 8JA, UK
Phone: +44 7463 598730
Email: info@velairelondon.com
Customer Service Hours:
Monday to Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)
We aim to respond to your inquiries within 24 hours.